Unfortunately, we are not immune to the impact COVID-19 has had on shipping and logistics around the world. Flights in and out of the US have become less frequent. Plus, local shipping services in numerous countries are lacking manpower. Some countries are also quarantining all packages for 2 weeks.
This severely impacts the shipping duration for international orders. As the pandemic situation improves, we're looking forward to having these unexpected delays resolved soon.
All orders are promptly processed and shipped out from our fulfillment center between 1 to 2 business days. However, if you've placed an order outside of the US, please understand that there may be a delay of between 3 to 8 weeks before your order arrives depending on your destination country.
If your order has been impacted by these delays, we strongly encourage you to follow up with your local post office. A large portion of delayed orders are due to the country's post office, and they will be able to provide you with the most updated information.
We sincerely apologize for this unfortunate predicament, and we're doing our very best to ensure all international customers receive their orders.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will process your order within 1 to 2 business days.
Our support team is always happy to guide you at any step!
Once your order is shipped out, you will receive an e-mail containing your tracking number that you can use to follow your package’s journey to you. If you do not receive an e-mail containing your order's tracking number, simply reach out to us at email@example.com and we'll get back to you within 1 to 2 business days.
To check on the status of your order, you can use our Order Tracking page. You’ll need to enter your email address or phone number, and order number. Both details can be found in the order confirmation email sent to the email address provided during checkout.
Yes, your contact and payment information is fully secure. Our website uses a 256-bit encryption, which means that 100% of your data is safe and secure. Customer information that enters our website is encrypted by McAfee Secure and TRUSTe Certified Privacy.
We use an international payment merchant to process your payment securely, ensuring that your payment details and information are encrypted. This also means that there may be instances where payments don't go through.
If you're paying by credit card and you see an error message after clicking on "Complete Purchase", we recommend you to try the following:
Check that your credit/debit card payment limit has not been maxed out
Use a different credit/debit card
Contact your bank or card issuer to approve the charge
Select PayPal as the payment method during checkout
If you continue to encounter issues making payment, please reach out to us at firstname.lastname@example.org and our customer support team will help you out. When contacting us, do include information about the specific payment issues you're encountering, including screenshots and detailed descriptions of what solutions you've tried. This will greatly speed up the process!
Yes, AlphaCleanse is made from organic ingredients.
Each ingredient used in our supplements is of the highest quality and harvested from natural sources. They do not contain any preservatives, chemicals, additives, or stimulants. They're vegan, non-GMO, and they're allergen-free.
On top of that, our supplements are produced in a GMP-certified and FDA-registered facility right here in Utah, USA.
Because of these factors, our supplements are ideal for long-term consumption and can be incorporated into any diet.
AlphaCleanse and VitaGuard are made from entirely natural and MOSA-certified organic ingredients. They're also manufactured in an FDA-registered and GMP-certified facility in the USA. Our supplements do not contain any allergens such as nuts, soy, gluten, dairy, or shellfish. Both products do not contain any stimulants such as caffeine.
In other words, our supplements are formulated for safe and long-term consumption. And there are no known side effects associated with taking our supplements thus far.
However, if you do experience adverse effects, please stop consumption and consult your doctor. If you are on medication or suffer from any health conditions, please consult your doctor regarding the consumption of any supplements.
Yes, AlphaCleanse and VitaGuard complement each other very well. They've been designed to benefit specific areas of one's holistic health. Simply take 2 capsules of AlphaCleanse and 2 capsules of VitaGuard each day, and you can make great strides in your journey towards better health!
For VitaGuard or AlphaCleanse, simply take 2 capsules a day with or without food in the morning.
It is generally safe for healthy individuals to go up to 3 or 4 capsules a day, especially if you want more detoxification and cleansing support.
Each of our bodies are different. Likewise, how each of us respond to different ingredients varies. Although we haven't encountered reports of side effects as a result of our supplements, please stop consumption if you experience any adverse effects.
Unfortunately, we are not able to give medical advice. If you are currently taking medication, undergoing pregnancy, or have any existing or pre-existing health conditions, please consult with your doctor or a medical professional before taking any supplements.
What we can assure you is that our ingredients are entirely natural and do not contain any artificial ingredients, chemicals, or harmful substances. All ingredients are listed on the product label and our online store.